Digital Concierge


Digital Concierge Guest Services

‘Freestyle’ is our latest product. Our customers have the option of deploying a permanent tablet in-room with locked-down features or to utilise the guests’ device.

Traditionally hotel rooms have contained paper based compendiums to provide information about goods, services, etc.

Utilising tablets hoteliers can update information, improve staff efficiencies and create revenue.

Reducing printing costs, being able to have a more seasonal and flexible room service menu, and the ability to take advantage of special deals.

Key functions :

  • Rooms service – food ordering with full integration to the PMS.
  • Event management – ability to create events such as tours, social events, in-house events and allowing end-user to interact and register their participation automatically.
  • Maintenance and housekeeping requests.
  • Facility information.
  • Messaging.
  • Advertising and promotions.
  • Access to movies and television – watching live television and movies on-demand anywhere on the premises.

 

device

BYOD Freestyle

VOD provides the ability for guests to use their own devices to access both the in-house movies and the IPTV system.

Using the wireless network, VOD is able to stream movie content and IPTV channels to the guest device.

Hotel guests may purchase movies, resume / rewatch already purchased movies from their devices anywhere on the property.

It is also possible for multiple users associated with the same room to purchase and view different movies at the same time.